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Baccarat Customer Service


Monday to Friday
9 am - 5 pm EST

Tel.: 1.800.215.1300


As with any precious jewel, your Baccarat jewelry requires particular attention.
Both crystal and pearls are sensitive to heavy or repetitive contact with other objects.
It is recommended to avoid any contact with other objects, including jewelry that could create surface damage.
It is also recommended to avoid contact with substances such as perfumes, lacquers, or detergents that could damage the crystal. To maintain its brilliance, we suggest cleaning your jewelry with a soft cloth.